Something you will hear me say often is that we are trained to listen to the background. Not just what we hear going on with the callers voice reflection and words and tone.. but what is also going on in the background…
Tag Archives: 911
Becoming 911: The Beginning
Because in this line of work… There aren’t pretty endings… in fact, as a 911 dispatcher there are rarely ever endings at all….
The Bettencourt's 